Privacy Policy

Last Updated: 11/20/25

Motai Solutions (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website motaisolutions.com, request a quote, or use our services. By using our website, you agree to the data practices described in this policy.

1. Information We Collect

1.1 Personal Information You Provide

When you interact with our website or contact us, we may collect the following personal information:

Name
Email address
Phone number
Company name
Address or service location
Details related to service inquiries
Any information provided in forms, emails, or phone calls

1.2 Automatically Collected Information

When you visit the website, we may automatically collect:

IP address
Browser type and version
Device information
Pages viewed
Date and time of visit
Referring website
General location derived from your IP address
Interaction and usage analytics

This information helps us improve our website performance and user experience.

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Enhance website functionality
Analyze site traffic
Remember your preferences
Support remarketing or advertising campaigns

You can adjust your browser settings to refuse cookies, but some features may not function properly.

2. How We Use Your Information

We may use the information we collect for the following purposes:

To provide and manage our commercial cleaning and post-construction services
To respond to inquiries and provide quotes
To improve website performance and user experience
For internal analytics and reporting
To send updates, marketing messages, or service-related notices
To comply with legal or regulatory obligations
To prevent fraud, abuse, or unauthorized access

3. Sharing Your Information

We do not sell your personal information.

We may share your information with:

3.1 Service Providers

Trusted third-party vendors who assist with:

Website hosting
Analytics (e.g., Google Analytics)
Email marketing
Payment processing
CRM or customer support tools

These providers are required to keep your information secure and only use it for the services they provide.

3.2 Legal Obligations

We may disclose your information if required to:

Comply with legal requests, court orders, or law enforcement
Protect our rights, property, or safety
Prevent fraud or misuse of our website

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no online system is 100% secure. You transmit information at your own risk.

5. Retention of Information

We retain your personal information only as long as necessary to:

Fulfill the purposes outlined in this policy
Provide services
Comply with legal and financial obligations
Resolve disputes

6. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Opt out of marketing communications
Limit certain data uses

To submit a request, contact us at:

Email: info@motaisolutions.com
Phone: (407) 543-5631
Address: 501 S. Kirkman Rd, Unit 618555, Orlando, FL 32811

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies.

8. Children’s Privacy

Our services and website are not intended for individuals under the age of 18. We do not knowingly collect information from children. If you believe a child has submitted personal information to us, please contact us and we will delete it.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised “Last Updated” date.

Continued use of our website after changes are made indicates your acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Motai Solutions
501 S. Kirkman Rd
Unit 618555
Orlando, FL 32811
Phone: (407) 543-5631
Email: info@motaisolutions.com
Website: www.motaisolutions.com